Terms & conditions
Parqey Terms and Conditions
Effective as of [2026-05-12]
1. Introduction
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you and Parqey AB, a company registered in Sweden under company number [INSERT NUMBER] (“Parqey”, “we”, “us”, or “our”). These Terms govern your access to and use of the Parqey website, application and related services (collectively, the “Service”). Parqey provides a digital marketplace that enables users to list, find and book parking spaces. Users offering parking spaces are referred to as “Hosts”. Users booking parking spaces are referred to as “Renters”. A user may act as a Host, a Renter, or both. By accessing or using the Service, creating an account or making a booking, you confirm that you have read, understood and accepted these Terms.
2. Eligibility and accounts
To use the Service, you must create an account. You must be at least eighteen (18) years old to create an account and use the Service. Businesses and legal entities may also use the Service through authorized representatives.
You are responsible for:
maintaining accurate account information
protecting your login credentials
all activity conducted through your account
You may not share your account or allow another person to use your account.
3. The role of Parqey
Parqey acts solely as a digital marketplace and intermediary platform. Parqey does not own, control, manage, inspect or insure any parking spaces listed through the Service. Any agreement regarding the rental or use of a parking space is entered into directly between the Host and the Renter. Parqey is not a party to agreements between users and does not guarantee:
availability
legality
suitability
safety
accessibility
quality of parking spaces
4. Host responsibilities
4.1 Right to rent out a parking space
By creating a listing, you confirm that:
you own the parking space, or
you have permission from the owner or authorized party to rent it out
You are responsible for ensuring that your listing complies with all applicable laws, agreements, property rules and regulations.
4.2 Listings
Hosts are responsible for ensuring that all listings:
are accurate
are complete
are up to date
do not contain misleading information
only relate to parking services offered through Parqey
Parqey reserves the right to remove, disable or reject listings that violate these Terms or conflict with the purpose of the Service.
4.3 Availability and access
Hosts are responsible for ensuring that:
the parking space is clearly identifiable
the parking space is available during the booked period
access instructions are accurate
gates, locks, codes or entry systems function properly
4.4 Liability
Hosts acknowledge that parking spaces are provided and used at their own risk.
Parqey is not responsible for:
damage to vehicles or property
theft
vandalism
towing
parking fines
enforcement actions
disputes between users
5. Renter responsibilities
5.1 Proper use of parking spaces
Renters must:
provide accurate booking information
park only in the booked parking space
follow all instructions provided by the Host
comply with applicable laws and regulations
use the parking space only during the booked period
Renters may not:
use parking spaces unlawfully
transfer bookings without authorization
use the Service for illegal activities
5.2 Overstaying
If a Renter exceeds the booked parking period, the Host may refuse any extension request. Unauthorized overstaying may result in:
additional charges
restricted access to the Service
towing
parking enforcement measures
account suspension
Parqey is not responsible for any costs, fines or disputes arising from overstaying.
5.3 Liability
Renters are responsible for:
their vehicle
how the parking space is used
any damage caused to the parking space or surrounding property
Parqey is not responsible for:
parking fines
towing fees
vehicle damage
property damage
disputes between users
6. Payments and payouts
Payments within the Service are processed through third-party payment providers such as Stripe. By using the Service, users agree to comply with the terms and conditions of the applicable payment provider. Renters agree to pay all fees displayed before confirming a booking, including:
parking fees
service fees
taxes
other applicable charges
Hosts will receive payouts after completed bookings in accordance with applicable payout schedules and verification requirements.
7. Cancellations and refunds
Renters may cancel bookings before the booking period begins. Refund eligibility may depend on how close to the booking start time the cancellation occurs. Hosts may cancel bookings only when necessary and are expected to maintain accurate availability information. If a Host cancels a confirmed booking, Parqey may issue a refund to the Renter.
Parqey reserves the right to determine refund eligibility in cases involving:
technical issues
unavailable parking spaces
duplicate bookings
disputes between users
Repeated cancellations may result in restrictions or suspension of user accounts.
8. Taxes
Hosts are solely responsible for determining, reporting, collecting and remitting any applicable taxes related to income earned through the Service. Parqey does not provide tax advice and is not responsible for users’ tax obligations.
9. User-generated content
Users are responsible for all content uploaded to the Service, including images, videos and listing descriptions. By uploading content, you confirm that you own the content or have the necessary rights to use it. You grant Parqey a non-exclusive, worldwide, royalty-free license to use, display, reproduce and distribute such content in connection with operating and marketing the Service.
10. Prohibited use
Users may not:
create fake accounts
provide false information
interfere with the security or functionality of the Service
upload harmful software or malicious code
use the Service for spam or unauthorized marketing
attempt to bypass payments outside the platform
11. Availability of the Service
Parqey strives to keep the Service available at all times but does not guarantee uninterrupted availability.
The Service may occasionally be unavailable due to:
maintenance
updates
technical failures
circumstances beyond our control
The Service is provided “as is” without warranties of any kind.
12. Limitation of liability
To the maximum extent permitted by applicable law, Parqey shall not be liable for indirect, incidental, special or consequential damages arising from:
use of the Service
inability to use the Service
user disputes
vehicle damage
parking enforcement actions
technical interruptions
Nothing in these Terms limits rights that cannot legally be limited under applicable consumer law.
13. Termination
You may stop using the Service and delete your account at any time.
Parqey may suspend or terminate accounts that:
violate these Terms
misuse the Service
violate applicable laws
create risks for other users or the platform
14. Changes to the Terms
Parqey may update these Terms from time to time. Updated Terms will be published within the Service. Continued use of the Service after updates constitutes acceptance of the revised Terms.
15. Governing law and disputes
These Terms shall be governed by and interpreted in accordance with the laws of Sweden. Any dispute arising out of or in connection with these Terms shall primarily be resolved through the courts of Sweden, with Stockholm District Court as the court of first instance, unless otherwise required by mandatory applicable consumer protection laws.
Download the Terms and Conditions.